PARKING, PAYMENT,CANCELLATIONS, & RETURNS
We are located at 706 9 St SW, Downtown Calgary. Our clinic is by appointment only, so please do not arrive before your scheduled time. Please ring the doorbell to be let in.
Parking
There are plenty of angle parking stalls available in front of the clinic and additional parking at lot #19 Impark across the street on 9 St SW.
We will cover parking fees during your treatment. Please pay your parking prior to your appointment, and a parking credit will be given at the time of check out.
Payment & Fees
Consultation Fee
All patients are required to pay a $50 consultation fee for all RNs and $100 consultation fee for consults with an MD. In addition, prior to any treatment being performed, You will be required to sign an informed consent. Any treatment performed at Xthetics Face & Body Sculpt is cosmetic in nature and the decision to proceed is based on the patient's desire to do so.
Payment Policy
All treatments at Xthetics Face & Body Sculpt require payment upon services rendered and the prices and fee structure for treatment will be explained to you prior to your procedure.
There are no refunds on treatments paid in advance, however, any money paid can be used toward another treatment. Any refunds will be determined on a case-by-case basis after appropriate management approval and/or sufficient reason. he services offered at Xthetics Face & Body Sculpt are elective in nature and are not covered by health insurance, unless otherwise specified. We accept payment in the form of exact cash, check, debit card, or most major credit cards.
Cancellation and Late Policy
We understand that sometimes it is necessary to reschedule or cancel an appointment; however, we ask that 48 hours' notice is given prior to cancelling. In the event that you are unable to give us 48 hours' notice, a cancellation fee of $50 will be billed to your account. We regret any inconvenience this may cause.
If for whatever reason Xthetics Face & Body Sculpt must cancel or reschedule your appointment without giving you 48 hours notice, you will receive a credit of $50 to your account, as a courtesy of mutual respect to our clients.
A $50 no show fee will be applied if a client has not checked in within 15 minutes of their booked time. In this case, the appointment may need to be rescheduled or pushed back to the end of the day, subject to provider's availability.
*Exclusions apply
Return Policy
All sales of skin care and makeup products are final. Unopened products may be returned with a receipt for a credit within 30 days.
